Check-in guide
Find out how the check-in process works step by step — from arriving at the airport to reaching the gate.
Passenger check-in
From 25th February 2026 most visitors travelling to the UK need an ETA. Without this, you cannot board. An ETA lets you travel to the UK for tourism, visiting family or certain other reasons for up to 6 months.
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Check-in options
Choose how you want to check in — online from home or directly at the airport.
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Security rules and policies
What you can take on board and how to get through the screening without stress.
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Travel documents
Check which documents you need for your trip abroad.
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Luggage
All about permitted dimensions, weight and luggage transport.
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Passengers with disabilities
We offer assistance and support from arrival at the airport to boarding the plane.
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Travelling with children
Enjoy a peaceful start to your holiday with our family-friendly services.